Tiger Prism
Business Intelligence for Unified Communications
Tiger Prism is the brand new product of Tiger Communications, delivering the best and most powerful features and usages on the market of Unified Communications analytics, telefraud and billing. Not only that, Tiger Prism is also global deployment ready, with Time Zoning, Multi-currency and Multi-language functionality.Dashboards
Live snapshot of KPI data visualised in charts and graphs. More...
Fraud Detection & Alerting
Alert for detected fraud, hacking and mis-use. More...
Charge - Billing & Invoicing
Bill reconciliation and cost allocation. More...
Directory Integration
Organisational view of data with synchronisation to directory More...
Personal Call Manager
Increasing employees' visibility of the costs they incur. More...
User Adoption
Monitor the usage of chat, speech, video and conferencing. More...
Architecture
Using the most modern and common software and architecture. More...
Cross Platform
Centralised solution processing data from multiple vendors. More...
User-Interface
Fully Accessibile via a user-friendly, web-based interface. More...
Return on Investment
Highlighting areas where Prism excels. More...
Prism Technologies and User Experience
Tiger Prism utilises industry standard technologies and creates a secure, fast and flexible user experience
Microsoft SQL Server with a highly scalable Kimball Warehouse design
Architected to provide fast querying over billions of call records
HTML 5 Web Application developed using ASP.Net MVC
Cross platform - PC, Mac, Tablet, Smartphone
Isolated Customer Data Partitioning for added security
Application Programming Interfaces (Web Service and .Net Dll)
Bespoke Theming
Global deployment ready
Time Zoning
Prism encompasses coordinated Universal Time (UTC) when linking calls within a global network. This ensures true start times and durations of linked calls within the relevant reports.
Multi-currency
Prism supports local specific currency costing of calls, together with a system wide base currency for global site reporting. The currency conversion matrix can be maintained manually or be linked to an online currency service provider.
Multi-language
The system fully supports multiple languages through all user interfaces and reports, offering seamless interaction for users.
